Sewing furniture ships via truck line, and not UPS or FED-EX. Because of this, someone needs to be at home to receive and sign for the product when delivery takes place.

• Sewing furniture ships via truck line, and not UPS or FED-EX. Because of this, someone needs to be at home to receive and sign for the product when delivery takes place

• Provide as many phone numbers as possible to ensure that the shipping company can contact you and let you know when your order will be delivered.

• The delivery driver is not responsible for bringing the product inside your home, up or down any stairs, or into any particular room. Their responsibility is to deliver the product to the delivery address and unload it from their trailer. The driver's responsibility does vary slightly from state to state, but this is a good guideline to remember. Most of the time the driver will help you get it through the first door, or into a garage, but it is always better to have someone with you to help unload your delivery.

• Always inspect your shipment BEFORE signing for it. It is best to completely remove your shipment from its containers, inspect it thoroughly, assemble the product (if possible), and to mark down "possible concealed damage" regardless of the condition of the box. If opening or assembling are not possible at the time the delivery is received, it is best to indicate "possible concealed damage" regardless of the condition of the box(es). This is very important because ONCE YOU HAVE SIGNED FOR YOUR SHIPMENT IT IS YOUR RESPONSIBILITY IF IT IS DAMAGED.

• Save your box and all packaging materials until you are satisfied that your cabinet and all accessories are satisfactory (A good practice is to compact the boxes and give them a space in your basement or attic). Attempting a return to the manufacturer for repair/replacement is nearly impossible without the proper boxes!

• Remember to call or email us if you have any questions, problems or concerns.

• Inserts are usually shipped out via UPS or Fed-Ex, and customarily do not arrive at the same time as your cabinet. Delivery on inserts can take up to a few additional weeks to provide for the time it takes to create your insert.

Sewing Machines and Other Products:

• Shipping is usually UPS Ground. Delivery time is 5-7 days. You must be at home to sign when delivery takes place.

• Save your box and all packaging materials. If you need to return your product for service it is best to ship it in its original packaging.

• Call or email us if you have any questions, problems, or concerns.

Problems can always be solved more smoothly if the proper channels are followed. In order to ensure satisfaction with purchases, we need your cooperation with these guidelines.

Please note that by ordering from our website, you are indicating that you have read and understood these guidelines.

We hope you find our website useful. We appreciate your feedback. Please let us know if there is a way we can improve our website to better serve you.

Thank you for shopping with us.